FAQ

Below are some answers to common questions regarding our movie streaming service. If you have specific questions please contact us.

What type of Internet connection do I need?

Generally all our video is high-quality high definition (720p & 1080p). Each streaming movie is between 1.0Gb and 2.0Gb total size. We use custom media storage servers and Cloudfront technology to ‘push’ our streaming movie to your location. Cloudfront has servers in the USA, Asia, Europe, South America and Australia. Even so, you may experience buffering (slow or paused playback) if your internet connection is not broadband and stable. Higher quality video uses more bandwidth than lower quality video so please check with your provider that you do not have a limit-cap. We recommended a broadband connection speed of min. 1.5 Megabits per second. For smooth playback of HD quality video we recommend a speed of 5.0 Megabits per second. You can check your connection speed with many free services on the internet, such as https://www.speedtest.net.

What devices do I need to watch Empty Mind TV?

Almost any device that has an internet connection can be used to stream our movies direct from our website. If you are using a mobile device such as a smart phone or iPhone or iPad then please be aware of the WiFi connection speeds (see above). If you use a streaming player, this takes the video signal from the Internet so these will work. Currently, the media player will need to access the internet via web browser. We are working on our own App that can be imported into the Amazon Fire Stick or Roku TV and Google Chromecast. If you use a Smart TV with access to the internet via a web browser, this will work. Regardless of the device – computer, phone or television, you will need to subscribe to our service.

Your Videos Autoplay – Can I switch this off?

When you click on a video thumbnail on the homepage the HD video will begin playing automatically, called autoplay. You can turn this off in your browser by going to settings. Alternatively, you can choose to let your browser allow autoplay in the browser settings. Your choice.

Do I need to be a member or register?

Yes. All of our content, wether free or paid will require you to register and become a member. See below.

What are your membership levels?

Premium membership. This is our only paid membership level and allows you unlimited access to all content. It is a monthly subscription plan of $9.99 per month. As well as watching premium full length movies you will have access to unedited interviews and film clips that in most cases have not been seen before. Black Belt members can also post articles and story’s on our blog and participate in any forums. We also plan to have a classified section where Black Belt members can offer services and goods.

Free membership. Our free membership will allow you to watch movie trailers and certain video content that is available to watch for free. White Belts cannot post story’s and articles or offer services or goods in the classified section. Free membership will require you to register.

What payment do you accept?

Currently we only accept Paypal. You can use your own major credit card at Paypal without requiring a balance. Your membership is an automatic recurring charge and can be cancelled anytime.

Why is there no free trial period?

Quite simply we cannot afford it. We are a small independent film studio that finances and all our own content. This is very rare in the movie business. You will also see no advertising when you watch our movies. Hopefully this will continue if our subscription base grows. Instead of a trial period you can cancel anytime, and let’s face it for less than $10 for your first month’s payment you can watch the best martial art documentary’s in the world… !

How do I join?

It’s very simple. Choose your membership plan and fill in our registration form and pay. Please keep your user name and password safe. You can pay using a major credit card or PayPal. Both methods use a recurring payment system billed monthly. You can cancel at anytime. We do not call you or ask that you call us.

Can I download your movies to keep?

No. Empty Mind TV is a streaming movie service offered at a low monthly fee. If you wish to own the movie you can download or order the DVD by going to our parent company Empty Mind Films.

Copyright and Piracy. As an independent film studio we survive only by being paid for our product, our movies. Piracy and sharing our movies without permission is a criminal offence and not to be taken lightly. If laws did not exist to stop piracy, we could not continue. So please be aware that all our content is copyright protected